For over 41 years visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Founded in 1971, The Brick has become Canada's largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast.
Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick's reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
If you've been looking to join a team that values your energy and talents, offers multiple career paths, and provides you with continuous development opportunities, you've found it! Since 1971, The Brick has been led by visionary men and women who have embraced each business opportunity with the drive for success. We want you to join our winning team and experience The Brick Way!
As a Customer Service Associate, you are the face of The Brick, demonstrating your enthusiasm while delivering superior customer service to all of our customers to ensure that their experience with The Brick is exceptional. You are team oriented, enjoy working with others, and thrive in a fast-paced environment.
Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned
Strong customer service focus
Experience in a customer service or sales role (retail environment asset)
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required
Charlottetown (Brick) - CA (Primary)
High School Diploma (or Equivalent)
The Brick Group offers an attractive and competitive compensation package that includes:
Excellent Health & Dental benefits plans
Awesome employee product discounts
RRSP matching program
We thank all those who apply; however, only those applicants chosen for an interview will be contacted.