Customer Service Associate

Customer Service Associate
Employment type: Full-time
City: Charlottetown
Last visit: 2014-10-16
Author's ads: 1

Posted: 2014-10-16


For over 41 years visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Founded in 1971, The Brick has become Canada's largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast.

Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick's reputation as the preferred customer choice for value-priced, quality brand name home furnishings.

Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!

The Opportunity:

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Closing Date


Position Title

Customer Service Associate

Job Description

If you've been looking to join a team that values your energy and talents, offers multiple career paths, and provides you with continuous development opportunities, you've found it! Since 1971, The Brick has been led by visionary men and women who have embraced each business opportunity with the drive for success. We want you to join our winning team and experience The Brick Way!

As a Customer Service Associate, you are the face of The Brick, demonstrating your enthusiasm while delivering superior customer service to all of our customers to ensure that their experience with The Brick is exceptional. You are team oriented, enjoy working with others, and thrive in a fast-paced environment.


Respond to customer inquiries and offer solutions in a courteous and professional manner

Follow up with customers to identify and support their needs

Promote customer loyalty by providing exceptional customer support

Review and follow up on order reports on a daily basis

Other duties as assigned  

Job Requirements


Strong customer service focus

Team oriented

Experience in a customer service or sales role (retail environment asset)

High school diploma or equivalent

Exceptional communication skills, both written and verbal

Proven ability to multitask and maintain organization

Proficiency with computers and Microsoft Office programs

Flexibility to work all shifts, including evenings and weekends, as required

Employment Type

Part-Time Permanent


Charlottetown (Brick) - CA (Primary)


Customer Service/Operations

Career Level

Entry Level

Education Required

High School Diploma (or Equivalent)

Shift Type

Any Shift

Travel Required

No travel

Apply Online

The Benefits:

The Brick Group offers an attractive and competitive compensation package that includes:

Excellent Health & Dental benefits plans

Awesome employee product discounts

RRSP matching program

Tuition reimbursement

We thank all those who apply; however, only those applicants chosen for an interview will be contacted.

Career Level: Entry Level

Industry: Retail Head Office and Warehouse

Job Function: Customer Service