Schedule: Part-time Hours Number: 20 Description This position reports to the Manager Customer Service.
Main challengesOffer customers personalized service and identify their needsPerform basic operational activitiesComplete planned training activities in order to obtain the desired level of knowledge for this functionLearn and respect established policies, standards and proceduresInform customers on a specific range of Bank products and services related to your function, and make suggestionsAnswer telephone calls and respond to customers' requests based on your knowledge Qualifications
High school diploma and two years' relevant experience or College diplomaSales and customer service experienceKnowledge of banking products and services, an assetBilingualism (spoken and written) - English and French, an asset
Diversity is an integral part of the Bank's values and commitments.
Particular condition (external): Part-time position of 20.00 hours per week over 4 days.Please note that the work schedule may vary according to operational needs.Number of Openings: 1Job field: Customer service representativeUnposting Date: May 23, 2014, 11:59:00 PM