Customer Service Representative, Charlottetown

NATIONAL BANK OF CANADA
City: Charlottetown
Last visit: 2014-07-16
Author's ads: 1

Posted: 2014-07-16

Description:

Schedule: Part-time  Hours Number: 20 

Description 

This position reports to the Manager Customer Service.

Main challenges

Offer customers personalized service and identify their needs

Perform basic operational activities

Complete planned training activities in order to obtain the desired level of knowledge for this function

Learn and respect established policies, standards and procedures

Inform customers on a specific range of Bank products and services related to your function, and make suggestions

Answer telephone calls and respond to customers' requests based on your knowledge 

 

 

Qualifications

High school diploma and two years' relevant experience or College diploma

Sales and customer service experience

Knowledge of banking products and services, an asset

Bilingualism (spoken and written) - English and French

Diversity is an integral part of the Bank's values and commitments.

 

Particular condition (external): Please note that the position will be posted for an initial 2-week period, but will remain online until it is filled. After this time, candidates may be selected to fill future positions.

Part-time position of 20ours per week over 4days.

Number of Openings: 1

Job field: Customer service representative

Job Posting: Jul 15, 2014, 8:54:56 AM

Unposting Date: Ongoing

Career Level: Experienced

Industry: Financial Services and Banking

Job Function: Financial Services

Website: http://www.nbc.ca