Greeter

HOME DEPOT CANADA
City: Charlottetown
Last visit: 2014-05-07
Author's ads: 1

Posted: 2014-05-07

Description:

Job Title

GreeterEmployment Status

Part-TimeDepartment Name

D90 - Front EndLocation

CharlottetownProvince

Prince Edward IslandIntro Statement

It can be a smile, remembering a name, or maybe even just a wave at the end of the day. Perhaps it's an unwavering desire to know about every product and service found within our walls and on our shelves. But whatever it is for you, we want to empower you to feel confident in unleashing it. Because at the Home Depot, the world's largest home improvement retailer, we know that the difference in our associates is what makes the difference for our customers. Discover how you can help others achieve their home improvement dreams. Apply to work at The Home Depot today.Job Description

Position Purpose: 

Greeters at Home Depot provide fast, friendly service by actively welcoming customers & quickly  assessing their needs in order to provide assistance. They will gradually gain  department and product knowledge to provide information on  features and services. Associates in this position know how to find, inquire, respect, solve and thank every customer and will learn how to provide basic service in adjacent departments. Greeter Associates are focused on customer service and finding and solving customer needs.

 

Position Responsibilities:

We're looking for the type of associates who can tap into their inner orange by:

Offers a friendly greeting to customers in his/her designated department and throughout the store.

Asking open ended questions about customers' projects in order to determine their needs and level of expertise .Be enthusiastic with the customer, when necessary, handle several customers at once

Thanking customers for shopping at The Home Depot

Answering questions about merchandise according to the customers' level of expertise

Escorting customers to appropriate merchandise if needed

Describing features and benefits of merchandise

Acquiring beginner product knowledge in adjacent departments

 Knowledge/Experience Required

The kind of orange we're looking for will possess:

Must fulfill Minimum time in position and performance management code requirements of V2 (or P3 in previous system)

Ability to work a flexible schedule including evenings and weekends

Excellent communication skills and customer service skills

Excellent decision making ability and problem solving skillsClosing Statement

Thank you for applying for a new position within The Home Depot. We appreciate your desire to continue to help us make a difference in the lives of our customers. Please note applications will only be accepted online and only those candidates under consideration will be contacted.Last Date to Apply

05/20/2014

Career Level: Experienced

Industry: Retail Head Office and Warehouse

Job Function: Administrative and Clerical