Kitchen Designer

HOME DEPOT CANADA
City: Charlottetown
Last visit: 2014-09-05
Author's ads: 1

Posted: 2014-09-05

Description:

Job Category

Retail Store OpportunitiesJob Title

Kitchen DesignerEmployment Status

Part-TimeDepartment Name

D29 - Kitchen & BathLocation

CharlottetownProvince

Prince Edward IslandIntro Statement

It can be a smile, remembering a name, or maybe even just a wave at the end of the day. Perhaps it's an unwavering desire to know about every product and service found within our walls and on our shelves. But whatever it is for you, we want to empower you to feel confident in unleashing it. Because at the Home Depot, the world's largest home improvement retailer, we know that the difference in our associates is what makes the difference for our customers. Discover how you can help others achieve their home improvement dreams. Apply to work at The Home Depot today.Job Description

Position Purpose:

Kitchen Designers are responsible for providing exceptional customer service and driving sales in kitchens and other departments as required to sell the total project.   The Kitchen Designer qualifies customers, executes kitchen design consultations, provides quotes and recommends product options to help customers realize their dream kitchens. The Kitchen Designer facilitates the smooth and efficient processing of all kitchen department in-stock, custom orders and installation sales until the project is completed to the customer's satisfaction. Kitchen Designers use strong customer relationship skills, superior product expertise, and advanced project knowledge to provide a differentiated experience that drives sales.

Position Responsibilities:

We're looking for the type of associates who can tap into their inner orange by:

·         Consistently demonstrating Customer FIRST behaviours with customers

·         Being responsible for total department kitchen sales, as well as sales in other departments as required to complete the total project

·         Maintaining relationships with customers in person, over the phone and via email throughout the entire design process to ensure an exceptional customer experience

·         Achieving individual sales targets to support overall department goals relating to sales and customer service and taking appropriate actions in order to accomplish these goals

·         Prospecting and engaging kitchen customers, giving them reasons to buy at The Home Depot

·         Providing showroom tours that inspire customers to start building their dream kitchen at the Home Depot and qualifies them for the design consultation

·         Meeting with customers for design consultations, leveraging the 20/20 system to provide designs, product options and quotes

·         Scheduling customers for kitchen measures

·         Driving cabinet re-facing appointments

·         Quote conversion - following up on open projects to close sales

Experience/Knowledge Required:

The kind of orange we're looking for will possess:

·         Minimum time in position and performance management code requirements of V2

·         Must work a flexible schedule including evenings and weekends

·         Knowledge of and adherence to Home Depot policies and procedures

·         Proven ability to close the sale and prospect clients; previous sales experience an asset

·         Exceptional customer service skills; consistently demonstrates Customer FIRST + 1% behaviours

·         Strong knowledge of Kitchen, Bath and related in-stock and special order products to enable selling the total project

·         Technical skills and product knowledge to quote on kitchen installations and countertops

·         Strong computer skills; knowledge of 20/20 Kitchen Design System an asset

·         Kitchen design experience, knowledge of NKBA guidelines  

·         Demonstrated knowledge of construction and the ability to read blueprints and floor plans Excellent verbal and written communication & math skillsClosing Statement

Thank you for applying to The Home Depot Canada. If helping people comes to you as naturally as smiling, then our customer-facing career opportunities may be a perfect fit you. Please note applications will only be accepted online and only those candidates under consideration will be contacted. The Home Depot Canada is committed to diversity and is an Equal Opportunity Employer.Last Date to Apply

09/30/2014

Career Level: Experienced

Industry: Retail In-Store

Job Function: Retail In-Store