ATELKA, the largest independent customer contact center in Canada is looking for a Network Administrator, in Charlottetown, who wishes to contribute to the success of the company. ATELKA offers a complete range of customer care, telemarketing and back office services to large Canadian companies. Our business solutions are bilingual and cover all existing client contact platforms. ATELKA currently employs more than 2,000 people across eight sites in Quebec, Ontario, New Brunswick and Prince Edward Island.
Atelka Charlottetown is proud to offer a fun filled environment with a wonderful team, great benefits and challenging work.
This role reports to the Director, Information Technology.
Manage the Atelka network and associated telecommunications equipment
Manage and ensure adequate infrastructure support
Participate in technology implementation as part of new projects
Provide internal expertise to support Team members
Perform installation, configuration and daily operational support of our networks
Work closely with the Team to diagnose and resolve problems related to network failures
Extensive experience in project design, implementation and integration of technological components for telecommunications, IP and wireless solutions
Strong knowledge of Cisco technologies
Excellent communication skills (oral and written)
A thorough understanding of existing technologies and the ability to keep abreast of new technological trends
Experience in network security, performing monitoring, operation and maintenance of the equipment software
Experience with switches, routers and Firewalls
Strong analytical, synthesis and organizational skills
7+ years experience with IP networks and Cisco products (theoretical and practical knowledge)
Cisco Training CCNA or CCNP recognized or equivalent experience
Autonomous and self directed individual
What’s in it for you?
The opportunity to work for Canada’s largest privately owned and operated contact servicing center, supporting Canada’s largest telecommunications companies
Comprehensive benefits packages
All the benefits of a big city job while still taking advantage of the PEI lifestyle
A fun and enthusiastic work environment with an entrepreneurial culture
We thank all applicants for their interest but only those selected for an interview will be contacted.