ATELKA, the largest independent customer contact center in Canada is looking for a System Administrator, in Charlottetown, who wishes to contribute to the success of the company. ATELKA offers a complete range of customer care, telemarketing and back office services to large Canadian companies. Our business solutions are bilingual and cover all existing client contact platforms. ATELKA currently employs more than 2,000 people across eight sites in Quebec, Ontario, New Brunswick and Prince Edward Island.
Atelka Charlottetown is proud to offer a fun filled environment with a wonderful team, great benefits and challenging work.
Reporting to the Director of IT, the System Administrator is responsible for internal servers and enterprise infrastructure. The ideal candidate is proactive, dynamic, creative, honest and passionate. The successful incumbent will work autonomously, demonstrating his/her initiative, to improve and maintain the systems.
Work with the Operations Teams to deliver new functionality to internal & external clients
Prioritize and manage daily requests
Participation in multiple interdepartmental projects
Monitors technology performance
Maintain up to date documentation
Acts as a support escalation point for problem resolution
Minimum 7 years experience in Linux & 5 years of Windows server administration
Bachelor’s degree, diploma or equivalent in Information Technology
Excellent knowledge of the following services: Asterisk/ Apache/ PHP/ MySQL
Excellent knowledge of the following: MS Windows AD / DNS/ DHCP/ LDAP
Working knowledge of the following technologies: VmWare/ OpenStack/ VoIP/ IDS
Due to the 24/7 nature of the business and industry the Systems Administrator requires a flexible schedule, including server monitoring and on call status.
What’s in it for you?
The opportunity to work for Canada’s largest privately owned and operated contact servicing center, supporting Canada’s largest telecommunications companies
Comprehensive benefits packages
All the benefits of a big city job while still taking advantage of the PEI lifestyle
A fun and enthusiastic work environment with an entrepreneurial culture
We thank all applicants for their interest but only those selected for an interview will be contacted.